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Discussion on the importance of technical and behavioral skills in professional and personal life. Differentiation between technical skills acquired through education and behavioral skills that are developed internally. Examples of behavioral skills include emotional intelligence, resilience, critical thinking, empathy, leadership, and assertive communication.

Explanation of how individuals are hired for their technical skills but often fired due to a lack of behavioral skills. Technical skills involve formal education and knowledge in a specific area, while behavioral skills are developed and trained in academic and social environments. Examples of behavioral skills are highlighted.

Emphasis on the value of behavioral skills as the foundation of a successful professional and personal life. Comparison of visible and hidden aspects of an iceberg to illustrate the importance of behavioral skills in sustaining relationships and careers.

Explanation of the development of behavioral skills through personal growth and experiences. The speaker stresses the need to practice and apply behavioral skills in daily interactions to succeed both professionally and personally. Examples of essential behavioral skills like resilience, communication, and emotional intelligence are discussed.

Discussion on how behavioral skills play a crucial role in maintaining healthy relationships. Examples from religious institutions like pre-marriage courses to emphasize the importance of communication, emotional intelligence, and empathy in sustaining relationships. The consequences of lacking behavioral skills in relationships are highlighted.

Exploration of the negative impact of lacking behavioral skills such as communication, emotional intelligence, and empathy. The speaker emphasizes that lacking these skills can lead to negative behaviors and hinder personal and professional growth. The urgency of developing these skills is underscored for success in both personal and professional life.